Terms of service

Welcome to our shop! 

By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing your order.

1. General Overview

Our Mystery Scoop Shop offers curated, randomly selected items in each order. By purchasing, you understand and accept the nature of a “mystery” product and that items are chosen at random.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your region or have permission from a parent or guardian.

3. Orders & Payments

All orders must be paid in full at checkout. We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or unauthorized transactions.

4. Pre-Orders

Some items may be sold as pre-orders. By purchasing a pre-order, you acknowledge that:

  • Processing and shipping times may be longer than usual

  • Estimated timelines are not guaranteed

  • Delays may occur, and updates will be provided when possible

5. Shipping

Once your order has been shipped, we are not responsible for delays caused by the shipping carrier. Delivery times are estimates and may vary.

6. Returns & Refunds

Due to the nature of our mystery scoop products, all sales are final. Please refer to our Return & Refund Policy for full details regarding damaged or incorrect items.

7. Product Expectations

Items may vary in style, color, and type. Receiving duplicate or unwanted items is part of the mystery experience and does not qualify for a refund or exchange.

8. Intellectual Property

All content on our website, including images, branding, and designs, is owned by our shop and may not be used or reproduced without permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.


10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our site means you accept any changes made.